Resolving Generational Conflict

"What are you talking about? It must be an age thing." No matter your age, no matter the age of your co-workers, manager, or team this will help you relate to them all! The future is here. The book Workforce 2000 predicted over 20 years ago that today's managers would be juggling four generations of employees. Without question, Builders, Boomers, Gen X, and Millenials vote differently, work differently, buy differently, and want to be rewarded differently. So what are the differences between age groups, and what issues do the differences create?

“Challenge unproductive beliefs and stereotypes, recognize the value of each employee’s unique contribution, and lead and work effectively with diverse teams.”

-Stephen M.R. Covey

Understanding and Navigating Generational Differences at Work, participants:

1. learn how to understand the unique differences in age groups
2. discover effective ways to manage generational differences so that all age groups are satisfied
3. understand why and how all four generations respond differently in the workplace, and
4. work through the most common generational friction points.

PARTICIPANTS WILL LEARN HOW TO:

• Effectively manage employees from different generations.
• Understand why and how each generation responds differently in the workplace.
• To work through the most common generational friction points.